Return & Refund Policy

Last Updated: June 2026

At REL – RelaxedStyle, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 30-day free return and refund policy.

Eligibility for Returns

You may request a return within 30 days of receiving your order.

To qualify for a return:

• The item must be unused, unworn, and in its original condition.
• All original tags and packaging must be included.
• Proof of purchase is required.

Items Not Eligible for Return

The following items cannot be returned:

• Products damaged through misuse or improper care.
• Items returned beyond the 30-day return period.
• Products showing excessive wear or alterations.

Free Returns

We provide free return shipping for eligible returns. Customers will receive return instructions after contacting our support team.

Refund Process

Once the returned item is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Late or Missing Refunds

If you have not received your refund:

• Check your bank account again.
• Contact your credit card provider.
• Contact your bank for processing updates.

If you still have questions, please contact us at support@relaxedstyle.store.

Exchanges

If you receive a defective or incorrect item, please contact us immediately. We will arrange a replacement at no additional cost.

Contact Information

Email: support@relaxedstyle.store
Phone: (778) 859-1909

REL reserves the right to modify this policy at any time.